# Mike AI legal operations suite

North star: Move the matter. Show the evidence. Protect the firm.

Boundary: Controlled public sample suite for a regional law-firm workspace. No real law-firm approval, endorsement, evaluation or private client data processing is implied.

A full-service UK legal operations suite covering matter progress, evidence, source references, reviewer decisions, output locks, firm-owned storage setup and active-user economics.

## Signals

- Practice coverage: 8 workflows (ready). Covers property, private client, debt recovery, family, corporate, recovery and employment operations without making public real-firm claims.
- Ready workflows: 4/8 (ready). Ready means the route has a controlled workflow model, sources, actions, reviewer gates and export products represented.
- Source references: 15/32 mapped (watch). Each workflow assumes firm-owned SharePoint or OneDrive references rather than Mike AI storing document bodies.
- Controls: 44 gates / 30 locks (critical). Every practice-area lane has reviewer controls and locked outputs before external release.

## Workflows

### Residential conveyancing operations

Practice area: Residential conveyancing
Route: /property-suite
Jurisdiction: Scotland first, England/Wales pack supported
Readiness: ready
Reviewer gates: 7
Export locks: 5

Buyer job: Move completion work by making missing evidence, source-of-funds risk, lender conditions, title issues and export state visible every morning.

Sources:
- ID, AML and source-of-funds pack: /Conveyancing/{matter}/Client due diligence (Paralegal, mapped)
- Title, searches and requisition evidence: /Conveyancing/{matter}/Title and searches (Fee earner, mapped)
- Lender conditions and certificate of title: /Conveyancing/{matter}/Lender (Fee earner, needs-review)
- Cashroom, LBTT and completion statement: /Conveyancing/{matter}/Completion (Operations, mapped)

Actions:
- Request missing evidence: AML/source-of-funds or title source is missing -> evidence_requests
- Clear completion blocker: Source is present and reviewed -> matter_actions
- Approve readiness note: High-risk item is ready for release -> review_decisions

Outputs:
- Completion readiness note: DOCX-ready, locked until Open high-risk blocker
- Missing evidence list: Workspace, locked until Unmapped client due-diligence source
- Post-completion control report: CSV, locked until Open registration or tax item

### Commercial property and lease triage

Practice area: Commercial property
Route: /commercial-lease
Jurisdiction: UK commercial property
Readiness: ready
Reviewer gates: 6
Export locks: 4

Buyer job: Turn leases, heads of terms and title packs into a short issue table with owner, impact, source and release gate.

Sources:
- Heads of terms and lease draft: /Commercial property/{matter}/Lease documents (Fee earner, mapped)
- Title pack and searches: /Commercial property/{matter}/Title (Fee earner, needs-review)
- Rent, service charge and insurance evidence: /Commercial property/{matter}/Financials (Paralegal, mapped)
- Client instructions and negotiation history: /Commercial property/{matter}/Instructions (Partner, mapped)

Actions:
- Create lease issue row: Clause risk or missing source found -> matter_actions
- Escalate commercial term: Break, repair, assignation or service-charge issue is high risk -> review_decisions
- Generate client issue note: Issue table is reviewed -> output_versions

Outputs:
- Lease issue table: Workspace, locked until Unreviewed high-risk clause
- Client issue note: DOCX-ready, locked until Missing heads/source reference
- Negotiation action list: CSV, locked until Unassigned owner

### Private client and executry control

Practice area: Private client and executry
Route: /executry-estate
Jurisdiction: Scotland first
Readiness: ready
Reviewer gates: 5
Export locks: 4

Buyer job: Keep authority, inventory, IHT assumptions, confirmation readiness, beneficiary notices and estate-property handoff in one queue.

Sources:
- Will, codicils and executor authority: /Private client/{matter}/Authority (Fee earner, mapped)
- Asset and liability inventory: /Private client/{matter}/Inventory (Paralegal, needs-review)
- IHT or excepted-estate evidence: /Private client/{matter}/Tax (Partner, setup-required)
- Estate property title and sale handoff: /Private client/{matter}/Property (Fee earner, mapped)

Actions:
- Request inventory gap: Asset/liability evidence is incomplete -> evidence_requests
- Refer tax assumption: IHT or relief assumption needs sign-off -> review_decisions
- Generate confirmation readiness note: Authority and inventory are reviewed -> output_versions

Outputs:
- Confirmation readiness note: DOCX-ready, locked until Authority or inventory unresolved
- Beneficiary evidence request: Workspace, locked until Missing beneficiary source
- Estate property handoff note: Markdown, locked until Property title source missing

### Debt recovery and commercial disputes

Practice area: Debt recovery and disputes
Route: /debt-recovery
Jurisdiction: Scotland and UK commercial claims
Readiness: ready
Reviewer gates: 5
Export locks: 3

Buyer job: Move recovery files from authority and balance evidence through pre-action correspondence, response tracking and reviewed release decisions.

Sources:
- Client authority and engagement scope: /Debt recovery/{matter}/Authority (Operations, mapped)
- Invoices, contract and statement of account: /Debt recovery/{matter}/Debt evidence (Paralegal, mapped)
- Pre-action correspondence and debtor response: /Debt recovery/{matter}/Correspondence (Fee earner, needs-review)
- Prescription, limitation and enforcement notes: /Debt recovery/{matter}/Risk (Partner, needs-review)

Actions:
- Validate debt evidence: Invoice, contract or balance record is missing -> evidence_requests
- Record debtor response: Response arrives or deadline expires -> matter_actions
- Approve escalation path: Court/enforcement recommendation is requested -> review_decisions

Outputs:
- Recovery evidence pack: DOCX-ready, locked until Authority or balance source missing
- Client status update: Workspace, locked until Unreviewed response risk
- Escalation decision log: CSV, locked until Prescription/limitation watch unresolved

### Family law disclosure and order readiness

Practice area: Family law
Route: /legal-operations#family-law
Jurisdiction: Scotland and UK family teams
Readiness: setup-required
Reviewer gates: 6
Export locks: 4

Buyer job: Help the team see disclosure gaps, hearing dates, welfare-sensitive evidence, court-order wording and partner review before client-facing release.

Sources:
- Client intake and chronology: /Family/{matter}/Intake (Fee earner, mapped)
- Financial disclosure bundle: /Family/{matter}/Financial disclosure (Paralegal, needs-review)
- Court timetable and orders: /Family/{matter}/Court (Fee earner, setup-required)
- Draft minute, agreement or order: /Family/{matter}/Drafts (Partner, needs-review)

Actions:
- Request disclosure item: Financial or chronology evidence is missing -> evidence_requests
- Flag welfare-sensitive review: Sensitive issue needs partner control -> review_decisions
- Generate hearing readiness note: Timetable and evidence bundle are mapped -> output_versions

Outputs:
- Disclosure gap note: Workspace, locked until Missing financial disclosure source
- Hearing readiness note: DOCX-ready, locked until Court timetable source missing
- Client evidence request: Markdown, locked until Sensitive review not cleared

### Corporate and SME diligence

Practice area: Corporate, family business and SME diligence
Route: /legal-operations#corporate-diligence
Jurisdiction: UK corporate teams
Readiness: setup-required
Reviewer gates: 6
Export locks: 4

Buyer job: Turn company documents, registers, contracts, employee records and debt/security evidence into a buyer-ready issue table and action log.

Sources:
- Companies House, registers and constitutional documents: /Corporate/{matter}/Corporate records (Paralegal, mapped)
- Shareholder, family governance and board documents: /Corporate/{matter}/Governance (Partner, needs-review)
- Key contracts and customer/supplier terms: /Corporate/{matter}/Contracts (Fee earner, needs-review)
- Employees, debt, security and disputes: /Corporate/{matter}/Risk areas (Fee earner, setup-required)

Actions:
- Import diligence source reference: Folder source appears or changes -> source_reference_imports
- Create diligence issue: Source has missing or risky term -> matter_actions
- Approve issue severity: Issue table contains high-risk row -> review_decisions

Outputs:
- SME diligence issue table: XLSX-ready, locked until Unreviewed high-risk issue
- Family business governance action log: DOCX-ready, locked until Governance source missing
- Completion evidence checklist: CSV, locked until Required source map incomplete

### Insolvency and corporate recovery

Practice area: Insolvency and corporate recovery
Route: /legal-operations#insolvency-recovery
Jurisdiction: Scotland and UK recovery teams
Readiness: setup-required
Reviewer gates: 5
Export locks: 3

Buyer job: Keep demand, default, security, instruction, asset and court timetable evidence visible before recovery recommendations leave the team.

Sources:
- Demand/default evidence: /Recovery/{matter}/Default evidence (Paralegal, mapped)
- Security and ranking documents: /Recovery/{matter}/Security (Fee earner, needs-review)
- Insolvency practitioner instruction: /Recovery/{matter}/Instruction (Operations, mapped)
- Court timetable and asset evidence: /Recovery/{matter}/Court and assets (Partner, setup-required)

Actions:
- Check recovery evidence: Default or security source is incomplete -> evidence_requests
- Escalate option paper: Recovery route is not routine -> review_decisions
- Generate creditor update: Option paper is reviewed -> output_versions

Outputs:
- Recovery option note: DOCX-ready, locked until Security/source gap unresolved
- Creditor update: Workspace, locked until Option paper not reviewed
- Limitation watch report: CSV, locked until Deadline source missing

### Employment and people-risk evidence

Practice area: Employment advisory and disputes
Route: /legal-operations#employment
Jurisdiction: UK employment teams
Readiness: setup-required
Reviewer gates: 4
Export locks: 3

Buyer job: Collect contract, policy, grievance, disciplinary, payroll and settlement evidence into a chronology and reviewer-controlled output path.

Sources:
- Employment contract and policies: /Employment/{matter}/Contracts and policies (Paralegal, mapped)
- Grievance or disciplinary chronology: /Employment/{matter}/Chronology (Fee earner, needs-review)
- Payroll, holiday and benefits evidence: /Employment/{matter}/Financial evidence (Operations, setup-required)
- Settlement draft and negotiation history: /Employment/{matter}/Settlement (Partner, needs-review)

Actions:
- Request employment evidence: Contract, policy or chronology source is missing -> evidence_requests
- Confirm chronology source: Timeline is ready for review -> matter_actions
- Approve settlement output: Settlement wording is external-facing -> review_decisions

Outputs:
- Employment evidence chronology: Workspace, locked until Chronology source not reviewed
- Partner risk questions: Markdown, locked until Missing payroll or policy source
- Settlement instruction note: DOCX-ready, locked until Partner approval missing

## Role Queues

- Partner / reviewer: Review queue ordered by high-risk output locks and ageing. Approve or reject with reason; Open source reference; Clear export lock; Set memory preference
- Fee earner: Assigned blockers, deadlines, source gaps and draft outputs. Clear blocker; Generate note; Assign evidence chase; Record file note
- Paralegal / operator: Evidence chase queue grouped by matter, due date and reminder. Request evidence; Record chase; Bulk snooze; Escalate stale items
- Operations lead: Portfolio pressure by workflow, owner, ageing and output state. Rebalance owners; Export missing-evidence list; Review SLA pressure; Track value saved
- IT / system admin: Users, active-seat usage, storage setup, source maps and protected readiness. Invite users; Assign roles; Link storage folders; Export audit evidence

## Storage Readiness

- Business profile: ready. Owner: Admin. Firm details, work areas, role model and active-user package are captured before workspace activation.
- Firm-owned storage setup: setup-required. Owner: IT admin. SharePoint or OneDrive selected folders are the preferred source boundary; live tenant consent remains an admin-controlled action.
- Source reference import: ready. Owner: Matter team. Manual source references can be mapped by folder path, status, version and linked blocker without storing raw document bodies.
- Private-source AI run: setup-required. Owner: Admin and reviewer. Firm-specific answers require storage readback, model policy, audit trail, citations and reviewer release evidence.
- DMS connectors: planned. Owner: Product and buyer IT. iManage and NetDocuments remain connector architecture until buyer-approved credentials and revocation evidence exist.

## Adoption Sequence

- 01 Set up company and active-seat package: Admin confirms business profile, package, roles, policies and initial practice areas.
- 02 Map firm-owned source folders: Matter teams reference SharePoint or OneDrive paths and status without uploading client documents into Mike AI by default.
- 03 Move matters through actions: Evidence requests, chases, assignments, blocker clearance, review decisions and output versions survive refresh through server-backed records.
- 04 Prove value and broaden workflows: Operations lead reviews ageing, export locks, reviewer load, saved-time value and which practice areas should be activated next.

## Buyer Questions

- Does this replace a legal research database? No. The product is positioned as legal operations and matter execution. Research-content parity remains a blocked claim unless a content partnership or integration is added.
- Can a firm use it without sending client documents into Mike AI storage? Yes. The preferred route is firm-owned SharePoint or OneDrive selected folders, with Mike AI storing source references, workflow state, review decisions, output versions and audit events.
- Where is Mike AI strongest today? Recurring operational workflows: evidence chasing, reviewer gates, export locks, matter readiness, output packs, role queues and concurrent-user commercial packaging.
- What still needs proof before stronger competitor claims? Live Microsoft selected-folder readback, private-source AI over firm files, native Word/Outlook add-ins, DMS connectors and independent assurance certifications.
