Support hub
Security and billing

Billing and active users

Understand concurrent active-user licensing, invites and session limits.

Admin5 min

Steps

  1. 1

    Invite named users freely according to your firm rollout plan.

  2. 2

    Choose a package based on the maximum number of people who can work at the same time.

  3. 3

    If the limit is reached, the next user sees a clear seat-unavailable message.

  4. 4

    Admins can release stale sessions and request or apply package changes.

  5. 5

    Package changes update entitlement state and billing records through Stripe.

Checks

Admins can see active sessions and last login times.

Billing admins can manage packages without legal approval rights.

Seat limits are separate from invite counts.